Ever notice how when you order a sandwich at just about any restaurant, they give you a pickle spear to go with it? It isn't on the menu. You didn't order it. Yet there it is. Curious, no?
That's because a long time ago, delis in the city used the pickle as a palate cleanser between bites, and the idea stuck. Seems the acidity allows you to experience the sharp contrast in flavors and more fully appreciate the taste of your sandwich. In this case, the chef knew more about the food science of their product than the customer. If they put the pickle on the menu as an add on item, nobody would order it but the meal wouldn't taste as good without it.
Here at ProActivate, I have a similar philosophy about the services I provide. I understand that most of my clients don't know (and probably don't want to know!) all the things I do behind the scenes to make my service stand out from the rest. Things like:
These are all things you likely wouldn't think about or be willing to pay extra for, but I include them because it's the right thing to do.
In other words, I give you the pickle with your project management sandwich!